AethexAI comes out of stealth on TechCrunch

From hello to resolution.

From hello to resolution.

Across every channel your customers reach you on.

Across every channel your customers reach you on.

Proven in production at telco scale. The AethexAI enterprise platform runs full workflows across voice and text, end to end, on the calls and messages that fill your queue every day.

// 47 languages · 120+ dialects · live in 18 countries

// 47 languages · 120+ dialects · live in 18 countries

  • Tagalog

    PH

  • Kiswahili

    KE·TZ

  • Português

    BR

  • Amharic

    ET

  • Tagalog

    PH

  • Kiswahili

    KE·TZ

  • Português

    BR

  • Amharic

    ET

— 01 / Results

What changes on day one

What changes on day one

Aethex powers high-volume voice workflows for emerging-market enterprises where every saved minute and every resolved call compounds.

-$120.00

Cost per contact drops.

You pay for capacity, not headcount, on the calls and messages that repeat all day, every day, the work that fills 60-80% of a typical contact center queue.

First-contact resolution goes up.

You pay for capacity, not headcount, on the calls and messages that repeat all day, every day, the work that fills 60-80% of a typical contact center queue.

You gain visibility, not lose it.

Every interaction is transcribed, scored, and searchable. Resolution rates, sentiment, and performance on every flow, so you can prove the return as you scale.

Your team gets the work that needs them.

Routine volume comes off the queue across every channel. Agents spend their hours on the complex cases, the retention conversations, the work that needs judgment.

— 02 / The platform

One platform. Four jobs.

One platform. Four jobs.

Four surfaces, one model stack. Everything connects to Kora 1 and to the tools your operations already run on.

Agent Studio

A canvas for the people who actually run the calls.

Design conversation flows, set guardrails, configure personas. Inbound and outbound. No code required.

Greeting

· Yoruba + EN switch

Live

Intent: balance check

v3.2

Authenticate

· OTP via API

PCi

Resolve or escalate

→ human queue

Live

Agent Studio

A canvas for the people who actually run the calls.

Design conversation flows, set guardrails, configure personas. Inbound and outbound. No code required.

Greeting

· Yoruba + EN switch

Live

Intent: balance check

v3.2

Authenticate

· OTP via API

PCi

Resolve or escalate

→ human queue

Live

Agent Studio

A canvas for the people who actually run the calls.

Design conversation flows, set guardrails, configure personas. Inbound and outbound. No code required.

Greeting

· Yoruba + EN switch

Live

Intent: balance check

v3.2

Authenticate

· OTP via API

PCi

Resolve or escalate

→ human queue

Live

Simulate

Test against thousands of real calls before going live.

Test agents against real call scenarios and your compliance rules before they reach a customer. Catch edge cases in staging, not production.

Hausa · refund flow

Pass

Pidgin · code-switch

Pass

Tagalog · NPS prompt

Review

1,284 / 1,287 scenarios

99.8%

Simulate

Test against thousands of real calls before going live.

Test agents against real call scenarios and your compliance rules before they reach a customer. Catch edge cases in staging, not production.

Hausa · refund flow

Pass

Pidgin · code-switch

Pass

Tagalog · NPS prompt

Review

1,284 / 1,287 scenarios

99.8%

Simulate

Test against thousands of real calls before going live.

Test agents against real call scenarios and your compliance rules before they reach a customer. Catch edge cases in staging, not production.

Hausa · refund flow

Pass

Pidgin · code-switch

Pass

Tagalog · NPS prompt

Review

1,284 / 1,287 scenarios

99.8%

Workflow Engine

Agents that act inside your systems, not next to them.

The agent acts, end to end, across voice and text. A call can become an SMS confirmation, a message can trigger a callback, and the agent reads and writes to your systems throughout, triggering the action and closing the loop. Account updated, payment logged, case closed.

Call in

verify id

Lookup

Core API

Action

Update CRM

Workflow Engine

Agents that act inside your systems, not next to them.

The agent acts, end to end, across voice and text. A call can become an SMS confirmation, a message can trigger a callback, and the agent reads and writes to your systems throughout, triggering the action and closing the loop. Account updated, payment logged, case closed.

Call in

verify id

Lookup

Core API

Action

Update CRM

Workflow Engine

Agents that act inside your systems, not next to them.

The agent acts, end to end, across voice and text. A call can become an SMS confirmation, a message can trigger a callback, and the agent reads and writes to your systems throughout, triggering the action and closing the loop. Account updated, payment logged, case closed.

Call in

verify id

Lookup

Core API

Action

Update CRM

Analytics

Every call transcribed, scored, and searchable.

Every interaction transcribed, scored, and searchable. Resolution rates, sentiment, and agent performance, at a glance.

71.4%

Resolution rate

▲ +6.2 wk/wk

2:14

Avg handle time

▼ −18s

4.6/5

Resolution rate

▲ +0.3

$0.04

Avg handle time

▼ −$0.11

— 03 / Why Aethex

Built for the work that fills your queue

Built for the work that fills your queue

Built for the work that fills your queue

Voice models trained on real conversational speech — not dubbed Western datasets. The difference is audible from the first hello.

End-to-End Agents

A single call to our Python SDK creates a dialect-aware voice agent with speech recognition, reasoning, voice output, and telephony.

Kora Speak TTS

Full Control

— 03 / Why Aethex

Works inside the
stack you already run

Works inside the stack you already run

The platform plugs into your telephony, CRM, core banking and billing systems, and USSD flows. Nothing to rip out.

The conversation ends with the work done inside your existing systems, not with a ticket handed back to your team.

— 02 / Why

Tuned to your market

Powered by Kora, our proprietary voice model trained on real conversational speech across emerging markets.

Agents are dialect-aware at the accent level for the major working languages your customers actually speak, Nigerian English, Nigerian Pidgin, Ivorian French, Gulf Arabic.

Callers do not repeat themselves, do not escalate out of frustration, and do not hang up. That is the difference between a call deflected and a call resolved.

— 04 / Questions

Frequently asked.

Which languages and dialects are supported today?

Where is my data stored? Do you support local data residency?

Can you handle concurrency spikes during campaigns or outages?

Do you offer engineering support for custom integrations?

Do you support SSO, RBAC, and audit logging?

How does pricing work at enterprise scale?

The voice AI stack for emerging markets.

See agents in production, configured for your use case, your market, your systems.

© 2026, AethexAI Inc.

The voice AI stack for emerging markets.

See agents in production, configured for your use case, your market, your systems.

The voice AI stack for emerging markets.

See agents in production, configured for your use case, your market, your systems.

© 2026, AethexAI Inc.